Privacy Policy

Last Updated: December 2024

At SheetVision, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analysis platform.

1. Information We Collect

1.1 Account Information

When you create an account, we collect basic information necessary to provide our services:

  • Email address for account identification and communication
  • Authentication credentials (securely encrypted)
  • Profile preferences and settings
  • Subscription and billing information

1.2 Uploaded Data

When you upload files for analysis, we temporarily process the data contained within your spreadsheets. This data is used exclusively for generating the analysis you requested.

  • File contents are processed in isolated, secure environments
  • Data is automatically deleted after analysis completion
  • We do not retain raw data beyond the analysis session
  • Aggregated statistics may be retained for analysis reports only

1.3 Usage Information

We automatically collect certain information about your device and usage:

  • Device type, browser type, and operating system
  • IP address and general location information
  • Pages visited and features used
  • Time spent on the platform and interaction patterns

2. Data Security

2.1 Encryption Standards

We employ industry-standard security measures to protect your data:

  • Data at Rest: All stored data is encrypted using AES-256 bit encryption, one of the strongest encryption standards available
  • Data in Transit: All communications between your device and our servers are protected using TLS 1.3 encryption
  • Access Controls: Strict access controls ensure only authorized personnel can access system infrastructure

2.2 Data Processing

Your uploaded files are processed in isolated environments:

  • Each analysis runs in a separate, containerized environment
  • No cross-contamination between user data is possible
  • Processing environments are destroyed after each analysis
  • No human reviews your data unless you explicitly request support

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our data analysis services
  • Process and complete transactions
  • Send transactional communications (receipts, service updates)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations

4. Data Retention

We retain different types of data for different periods:

  • Uploaded Files: Automatically deleted within 24 hours of analysis completion
  • Analysis Reports: Retained for 30 days or until you delete them
  • Account Information: Retained while your account is active
  • Transaction Records: Retained for 7 years for legal compliance

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our platform, conducting business, or servicing you, under strict confidentiality agreements
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit consent

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, correct, or update your personal information at any time through your account settings or by contacting us.

6.2 Data Deletion

You may request deletion of your account and associated data. Upon request:

  • Your account will be deactivated immediately
  • Personal data will be deleted within 30 days
  • Some information may be retained for legal compliance

6.3 Data Portability

You can export your analysis reports and data at any time through the dashboard. We provide data in common, machine-readable formats.

6.4 Communication Preferences

You can opt out of promotional communications at any time. Note that you cannot opt out of transactional communications related to your account.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality and security
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within 30 days.

These policies are effective as of December 2024